Privacy Policy

Effective Date: 2025/07/27

‍Website: velin-ener-x-rhyth.webflow.io

‍Contact: Velinentreprise@gmail.com

This Privacy Policy explains how VELIN (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access and use the website located at velin-ener-x-rhyth.webflow.io (“Website”). By accessing or using the Website, you consent to the practices described below.

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1. Information We Collect

We may collect the following types of personal information:

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• Contact Information: name, email address, or other identifiers submitted through forms or purchases.
• Account Information: username, login credentials, Memberstack access levels.
• Payment Information: billing address and limited payment details (via third-party processors like Stripe; we do not store your full payment info).
• Technical Information: IP address, browser type, device ID, referral URLs, and usage data (via cookies or analytics tools).
• Content Interaction: purchase history, product views, scrolls accessed, downloads made, and membership usage.

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2. How We Use Your Information

We may use your personal information to:

• Provide you access to purchased content or membership areas;
• Process payments and send receipts;
• Send you updates, newsletters, or announcements (if opted in);
• Respond to inquiries or support requests;
• Monitor and improve the functionality and security of the Website;
• Enforce our Terms of Use and prevent fraudulent or unauthorized activity.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party services necessary to operate the Website, such as:

• Memberstack – for secure account and membership management
• Stripe – for payment processing
• Webflow – for site hosting and infrastructure
• MailerLite – for newsletters and email automation
• Analytics tools (e.g., Google Analytics) – for site performance tracking

These services are contractually obligated to keep your data secure and use it only for the intended purpose.

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4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Recognize your browser or device;
• Store login sessions;
• Analyze site traffic and behavior;
• Customize your user experience.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features.

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5. Data Retention

We retain your personal information only as long as necessary for the purposes described above, or as required by law. You may request deletion of your data at any time by contacting us at Velinentreprise@gmail.com.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your data;
• Withdraw consent to marketing or data processing;
• File a complaint with a privacy regulator if your rights are violated.

We comply with applicable privacy laws in Canada and the provinces, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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7. Security

We take reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

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8. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that a minor has provided us with personal information, we will delete it immediately.

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9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will update the “Effective Date” at the top of this page. Continued use of the Website after any changes indicates your acceptance of the updated policy.

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10. Contact

For questions, data requests, or privacy concerns, contact us at:
Email: Velinentreprise@gmail.com

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